Dynamic Event Suite

1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email address)
Event data imported from connected platforms (Eventbrite, etc.)
Social media account information when you connect platforms (Facebook, Instagram, TikTok, X)
Content you create, upload, or schedule through our Service (text, images, videos)
Pricing rules and configuration settings
Usage data and analytics

2. Social Media Data

When you connect social media accounts (TikTok, Facebook, Instagram, X), we collect and store:

OAuth access tokens (encrypted) to publish content on your behalf
Basic profile information (account name, profile ID)
Post engagement metrics (likes, comments, shares) for content you publish through our Service

We only access your social media accounts to publish content you have explicitly approved or scheduled. We do not read your private messages, access your followers' data, or collect any information beyond what is necessary to publish and track your content.

3. TikTok Integration

Our TikTok integration uses TikTok's Content Posting API. When you connect your TikTok account:

We request permission to publish videos to your account (video.publish, video.upload scopes)
We store your TikTok access token securely using AES-256-GCM encryption
We only post content that you have created, reviewed, and approved through our dashboard
You can disconnect your TikTok account at any time, which revokes our access and deletes stored tokens

We comply with TikTok's API Terms of Service and TikTok's Privacy Policy.

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Publish social media content on your behalf to connected platforms
Track engagement metrics on published content to optimize your content strategy
Process transactions and send related information
Send technical notices, updates, and support messages
Analyze usage patterns to improve our Service

5. Information Sharing

We do not sell your personal information. We do not share your social media credentials or content with any third parties. We may share anonymized usage data with service providers who help us operate the platform (hosting, analytics). We may also share information if required by law or to protect our rights.

5a. Your Customers' Data

When you connect your Eventbrite account to Dynamic Event Suite, we access your event and ticket data solely to provide the services you signed up for (such as Social Boost referral tracking and smart pricing). We do not use your customers' personal information (names, emails, purchase history) for any purpose other than delivering the features you activated. We will never contact your customers, sell their data, use it for marketing, or share it with third parties. Your customers' data belongs to you, and we treat it with the same care we treat our own.

Your Eventbrite credentials are protected. The Eventbrite Private Token you provide is stored encrypted and is used only to act on your behalf inside Dynamic Event Suite, to read and update your own events. We will never use it for any purpose outside of supporting you on this platform, never share it, and you can remove it at any time, which immediately deletes the stored token.

5b. SMS and Mobile Messaging

If you give us a mobile number and tick the separate consent box beside it, we may send you text messages about your own referral link: the link itself, how many sales it has made, and a reminder before a payout window closes. Consent is never a condition of buying anything, and you receive the same referral link by email whether you opt in to texts or not. Message frequency is about 4 messages per event. Message and data rates may apply. Reply HELP for help and STOP at any time to stop; STOP takes effect immediately and we send nothing further.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

A mobile number submitted without the consent box ticked is discarded and is never stored as a consented number. We keep the consent timestamp alongside the number so we can show when and how permission was given.

6. Data Security

We implement strong security measures to protect your data. All third-party access tokens and API keys, including your Eventbrite Private Token and any social media access tokens, are encrypted using AES-256-GCM encryption at rest. We use HTTPS for all data transmission. Our infrastructure is hosted on Vercel with enterprise-grade security.

7. Data Retention and Deletion

We retain your information for as long as your account is active. When you disconnect a connected account, such as Eventbrite or a social media platform, we immediately delete the associated access tokens. When you delete your account, we delete all your data within 30 days. You can request data deletion at any time by contacting us.

8. Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate data
Request deletion of your data
Disconnect any connected social media account at any time
Object to processing of your data
Request data portability

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at connect@dynamiceventsuite.com